Privacy Policy
RYDIS Co., Ltd. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws and regulations. This Privacy Policy explains what personal information we collect through our website, how we use it, how long we retain it, and how you may exercise your rights.
This Policy applies to inquiries submitted through our website, including product inquiries, solution consultations, demo configuration requests, and partnership inquiries.
1. Personal Information We Collect
We may collect the following personal information when you submit an inquiry through our website.
| Category | Items Collected | Purpose |
|---|---|---|
| Required | Name, company name, email address, product or solution of interest, inquiry details | To review inquiries, provide consultation, and respond to requests |
| Optional | Phone number | To provide phone consultation, confirm details, or coordinate meetings |
| Automatically Collected | IP address, access logs, browser information and other information generated during website use | Website security, usage analysis, and service improvement |
2. Purpose of Use
We use the collected personal information for the following purposes:
- To review product and solution inquiries
- To respond to consultation requests
- To review demo configuration, quotation, and technical consultation requests
- To respond to partnership and business cooperation inquiries
- To improve website usability and maintain website security
We do not use personal information for purposes other than those stated above unless required or permitted by law or unless we obtain your consent.
3. Retention and Use Period
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. After the purpose has been fulfilled, the information will be deleted without undue delay, unless retention is required by applicable laws.
| Category | Retention Period |
|---|---|
| Inquiry and consultation records | Up to 3 years after completion of the inquiry response, unless retention is required by applicable laws |
| Contract or transaction-related records | As required by applicable laws |
| Website access logs | For the period necessary for security and website operation |
4. Disclosure to Third Parties
We do not disclose personal information to third parties except in the following cases:
- When the user has provided prior consent
- When disclosure is required by applicable laws or regulations
- When coordination with an authorized partner is necessary to respond to the inquiry and the user has been informed or has provided consent where required
If third-party disclosure is required, we will notify you of the recipient, purpose of disclosure, items disclosed, and retention period, and obtain consent where required.
5. Outsourcing of Personal Information Processing
We may outsource certain personal information processing tasks to operate our website and respond to inquiries efficiently. In such cases, we take appropriate measures to ensure that the service providers handle personal information securely and in compliance with applicable laws.
| Outsourced Task | Service Provider | Purpose |
|---|---|---|
| Website hosting and operation | Hosting or cloud service provider | Website operation and data storage |
| Email notification and inquiry response support | Email or notification service provider | Inquiry notification and response delivery |
Once the actual service providers are confirmed, we will update this Policy with the relevant details.
6. International Transfer of Personal Information
If personal information is transferred or stored outside Korea through cloud, hosting, or email service providers, we will take appropriate measures required by applicable laws and update this Policy with relevant details.
7. Destruction of Personal Information
When the retention period expires or the purpose of processing has been fulfilled, we delete personal information without undue delay.
- Electronic files: permanently deleted in a manner that prevents recovery
- Paper documents: shredded or incinerated
8. Your Rights
You may request access to, correction of, deletion of, suspension of processing of, or withdrawal of consent regarding your personal information.
You may exercise these rights by contacting us through the following channels:
- Email: rydis@rydis.co.kr
- Phone: +82-70-8671-2210
9. Security Measures
We take reasonable administrative, technical, and physical measures to protect personal information, including:
- Restricting access to personal information
- Managing access logs for systems handling personal information
- Maintaining server security and security software
- Managing personnel who handle personal information
- Applying encryption and backup measures where necessary
10. Use of Cookies
Our website may use cookies to provide user convenience, analyze website usage, and improve our services. You may refuse or delete cookies through your browser settings.
However, disabling cookies may affect the functionality of certain parts of the website.
11. Children's Privacy
Our website is intended for B2B product and solution inquiries. We do not knowingly collect personal information from children under the age of 14.
12. Privacy Management Contact
For inquiries, complaints, or requests regarding personal information, please contact us using the details below.
| Company | RYDIS Co., Ltd. |
|---|---|
| Department | Privacy Management Contact |
| rydis@rydis.co.kr | |
| Phone | +82-70-8671-2210 |
| Address | #910, 30, Gasan Digital 1-ro, Geumcheon-gu, Seoul, Republic of Korea |
13. Remedies for Privacy Infringement
If you need to report or seek consultation regarding privacy infringement, you may contact the relevant authorities.
- Personal Information Infringement Report Center: privacy.go.kr
- Personal Information Dispute Mediation Committee: kopico.go.kr
- Supreme Prosecutors' Office Cybercrime Investigation Division: spo.go.kr
- Korean National Police Agency Cyber Bureau: police.go.kr
14. Changes to This Privacy Policy
This Privacy Policy may be amended due to changes in applicable laws, company policies, or website operation. Any material changes will be posted on our website.
This Policy is effective as of June 26, 2026.